All Systems Operational

Uptime over the past 90 days. View historical uptime.
Xperience Portal Operational
90 days ago
100.0 % uptime
Today
Deployment API Operational
90 days ago
100.0 % uptime
Today
West US Operational
90 days ago
99.92 % uptime
Today
Production sites Operational
90 days ago
99.92 % uptime
Today
West US 2 Operational
90 days ago
100.0 % uptime
Today
Production sites Operational
90 days ago
100.0 % uptime
Today
North Central US Operational
90 days ago
100.0 % uptime
Today
Production sites Operational
90 days ago
100.0 % uptime
Today
East US Operational
90 days ago
100.0 % uptime
Today
Production sites Operational
90 days ago
100.0 % uptime
Today
East US 2 Operational
90 days ago
100.0 % uptime
Today
Production sites Operational
90 days ago
100.0 % uptime
Today
Canada Central Operational
90 days ago
100.0 % uptime
Today
Production sites Operational
90 days ago
100.0 % uptime
Today
Canada East Operational
90 days ago
100.0 % uptime
Today
Production sites Operational
90 days ago
100.0 % uptime
Today
North Europe (Ireland) Operational
90 days ago
100.0 % uptime
Today
Production sites Operational
90 days ago
100.0 % uptime
Today
UK West Operational
90 days ago
100.0 % uptime
Today
Production sites Operational
90 days ago
100.0 % uptime
Today
UK South Operational
90 days ago
100.0 % uptime
Today
Production sites Operational
90 days ago
100.0 % uptime
Today
West Europe Operational
90 days ago
100.0 % uptime
Today
Production sites Operational
90 days ago
100.0 % uptime
Today
Germany West Central Operational
90 days ago
100.0 % uptime
Today
Production sites Operational
90 days ago
100.0 % uptime
Today
Switzerland North Operational
90 days ago
100.0 % uptime
Today
Production sites Operational
90 days ago
100.0 % uptime
Today
UAE North Operational
90 days ago
100.0 % uptime
Today
Production sites Operational
90 days ago
100.0 % uptime
Today
Southeast Asia Operational
90 days ago
99.69 % uptime
Today
Production sites Operational
90 days ago
99.69 % uptime
Today
East Asia (Hong Kong) Operational
90 days ago
100.0 % uptime
Today
Production sites Operational
90 days ago
100.0 % uptime
Today
Japan West Operational
90 days ago
100.0 % uptime
Today
Production sites Operational
90 days ago
100.0 % uptime
Today
Japan East Operational
90 days ago
100.0 % uptime
Today
Production sites Operational
90 days ago
100.0 % uptime
Today
Australia Southeast Operational
90 days ago
100.0 % uptime
Today
Production sites Operational
90 days ago
100.0 % uptime
Today
Australia East Operational
90 days ago
100.0 % uptime
Today
Production sites Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Aug 28, 2026

No incidents reported today.

Aug 27, 2026
The Portal and the infrastructure will be undergoing a planned upgrade.
Completed - Scheduled maintenance is still in progress. We will provide updates as necessary.
Aug 27, 10:56 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 27, 09:00 CEST
Scheduled - We will be undergoing scheduled maintenance during this time. Project package deployment and certain features in Xperience Portal will be unavailable.
Aug 17, 11:13 CEST
Aug 26, 2026

No incidents reported.

Aug 25, 2026
Outage affecting Southeast Asia customers
Postmortem - Read details
Aug 26, 10:02 CEST
Resolved - Microsoft has confirmed mitigation of the Azure SQL Database incident in Southeast Asia. Both underlying Azure platform incidents are now closed on Microsoft's side.

All customer sites in the region are online and serving traffic normally, and we are no longer seeing database errors or elevated query latency.
Aug 25, 12:35 CEST
Monitoring - Microsoft has resolved the Azure Key Vault incident, and all customer sites in Southeast Asia are now online and serving traffic normally. The Azure SQL Database incident in the region remains open on Microsoft's side, so intermittent database errors or slow queries are still possible. We are keeping this incident open and monitoring until Microsoft confirms full mitigation.
Aug 25, 08:15 CEST
Update - Microsoft has confirmed a second platform issue in Southeast Asia, this one affecting Azure SQL Database, beginning at 03:47 UTC. Alongside the ongoing Key Vault incident, this means database queries may fail or run slowly, and new database connections may error or time out, in addition to the site availability issues already reported.

Both incidents are with Microsoft and neither has been mitigated yet.
Aug 25, 07:33 CEST
Update - Some sites in Southeast Asia have come back online and are serving traffic normally. Microsoft has not yet reported a change on the underlying Azure Key Vault incident, so we are treating this recovery as partial and are continuing to monitor.
Aug 25, 06:33 CEST
Identified - Beginning at 03:13 UTC on 25 August 2026, customers hosted in our Southeast Asia region may experience outages or timeouts across their applications.

The cause is an ongoing Microsoft Azure platform incident affecting Azure Key Vault in the Southeast Asia region (https://app.azure.com/h/TP8W-S1G/c06b6a). The service issue is preventing our application instances from retrieving the secrets they need to serve requests.

Azure has acknowledged the incident and is actively working on mitigation. We are monitoring the situation and will post an update as soon as Azure reports progress on their side.
Aug 25, 06:11 CEST
Investigating - We are currently investigating this issue.
Aug 25, 06:04 CEST
Aug 24, 2026

No incidents reported.

Aug 23, 2026

No incidents reported.

Aug 22, 2026

No incidents reported.

Aug 21, 2026

No incidents reported.

Aug 20, 2026

No incidents reported.

Aug 19, 2026

No incidents reported.

Aug 18, 2026

No incidents reported.

Aug 17, 2026

No incidents reported.

Aug 16, 2026

No incidents reported.

Aug 15, 2026

No incidents reported.

Aug 14, 2026

No incidents reported.

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